Practice Building Blocks Education Track
BACK BY POPULAR DEMAND!
Help make your practice all it can be at OptoWest 2010! Sharon Carter and Laurie Guest, CSP, have once again teamed up to help address the specific needs of paraoptometrics and office staff.
Space is limited, so register now!
Thursday, April 8 — 5:00 pm – 7:30 pm
117 – Step Up — Training for Office Leaders
Leaders of optometric offices, this class is for you! Hosted in a private, warm environment, this session will be unlike any other you’ve attended at a convention. Enrollment is limited to the
first 20 and the content will be developed based on the specific needs of the group. Topics will likely include:
- Improving staff relations through communication, discipline and motivation.
- Increasing profits through creative marketing, proper pricing and cost-cutting campaigns.
- Enhancing customer service through customized training programs and scripting for success.
Click here to listen to Sharon Carter discuss Course #117.
Click here to listen to Laurie Guest discuss Course #117.
Friday, April 9 — 8:00 am – 9:50 am
214 - Six Ways to Build a Team that Rocks!
Doctors and staff are encouraged to attend together. This fast-paced, energetic program is designed to teach six concrete actions that will build a more successful optometric team. Join two
nationally-known experts in staff education as they share the secrets they have learned from years on the road.
Click here to listen to Sharon Carter discuss Course #214.
Click here to listen to Laurie Guest discuss Course #214.
Saturday, April 10 — 3:00 pm – 4:20 pm
317- Are You Game?
How to win at work! This dynamic program offers concrete ideas to help staff and doctors immediately improve their office culture. Teams will compete for cash and prizes in an interactive game
show format. Participants will laugh and learn at the same time. If you are ready for some fun, come and “Give It a Whirl”!
Click here to listen to Laurie Guest discuss Course #317.
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